Loyalty and Membership Programs

We offer a complete, end-to-end solution for the design, development and operation of consumer loyalty and membership programs that will improve customer retention, attract new customers and grow sales.

We utilise a proprietary technology platform, the Smartvisit System, that has been designed to enable marketers to develop highly targeted ‘card’ based programs that can be easily operated and managed. A solution by which multiple type of benefits (loyalty points, different types of stored value credit) can be combined into a single marketing program.

We look at the complete picture in terms of managing your program with world class tools to manage:

  • the sale of products through distribution channels (inventory management, sales reporting, and electronic invoicing);
  • customer account management (card issuance tracking, customer profile management, transaction reporting);
  • transaction validation (integrated or stand alone point-of-sale transaction processing support, online or offline validation, customisable merchant user interface);
  • merchant management (dynamic online reporting, contract management tools, automated electronic invoicing)

You will access a wide range of merchants who form part of the Smartvisit Merchant Network that can participate and add value to other marketing programs without the need for additional hardware or technology changes.

We have designed and developed solutions for leading tourism and hospitality groups and delivered highly successful membership programs in complex loyalty environments, offering a combination of benefits such as discounts, vouchers, tickets and credit all in a single consumer product.