Accommodation Providers

Here’s a glimpse of how Smartvisit can work its magic for your property and guests in this hypothetical case. You’re the General Manager of a boutique beachfront resort nestled on the sunny shores of Byron Bay, Australia. Guests come to your property for the idyllic views and tranquility, but competition is fierce, and your team is constantly looking for ways to stand out and elevate the guest experience. You partner with Smartvisit to implement a Destination Experience Package tailored to your brand, the surrounding activities and general interests. Here’s how it transforms your offering: BEFORE ARRIVAL: Emma and Jason, a young couple from Melbourne, book a getaway at your resort. While confirming their stay, they also purchase your own curated package, the "Byron Bay Adventure Pass" also available for purchase on your website. With just a few taps, they secure a package that includes: - A digital guide on an app that will also hold all their attraction tickets purchased, suggestions on things to do, digital maps with navigation, Show and Save, and other editorial content your hotel has put together for guests. - A guided kayaking tour where dolphins are frequently spotted. - A credit for dinner at a farm-to-table restaurant nearby. - A credit for your bar offering a cheese board with two glasses of wine. - Access to an immersive, self-guided walking tour (Jrnyz) through Byron Bay’s historic lighthouse trail, complete with multimedia stories about local legends and wildlife. Guests will use their own smartphone when they get there. DURING THEIR STAY: When Emma and Jason check-in, they receive a notification through the app welcoming them. Day 1: They enjoy the sunset kayak tour, booked seamlessly through your app. Your concierge team didn’t lift a finger, as bookings were managed through Smartvisit’s system. Day 2: Notifications from the app remind them of their wine-tasting session and suggest a nearby gallery to visit after. The couple appreciates how thoughtful and curated their stay feels. Day 3: They explore the lighthouse trail, guided by Jrynz through the app on their phones. The tour brings the area’s cultural heritage to life, adding a unique and immersive touch to their getaway. AFTER THEIR STAY: Emma and Jason leave glowing reviews online, praising not only the resort’s comfort and service but also the curated experiences that made their stay unforgettable. They share pictures from their wine-tasting and lighthouse tour on Instagram, tagging your resort. The best part? Your resort earned additional revenue from their pass purchase, without the extra effort of coordinating individual bookings, pricing, or guest support. Smartvisit handled it all. THE RESULT FOR YOU: - Guest Satisfaction: Emma and Jason can’t wait to return and have told their friends about the amazing experience they had. - Increased Revenue: The resort generated incremental income from the pass, boosting profitability without needing additional resources. - Enhanced Brand Positioning: Your property is now viewed as the premier spot for travelers seeking authentic, immersive Byron Bay experiences.