Revolutionize Visitor Engagement

Welcome to the market-leading Destination Experience Platform (DEX), the ultimate solution to inspire longer stays, greater visitor engagement, and higher revenue for your destination.

Seamlessly bundle experiences, motivate visitors to explore more, and gain invaluable insights into their behavior - all while enhancing convenience and choice.

Whether you're launching a short-term campaign or building an always-on strategy, DEX delivers unmatched tools to transform how visitors experience your city or region.

Best of all, you own the data, the branding, and the experience, while we handle the heavy lifting. It’s time to power immersive destination journeys and drive growth where it matters most.

Create Your Destination Experience Package

A Destination Experience Package is a comprehensive, all-in-one solution designed to enhance how visitors explore and engage with a destination. It combines usual physical and digital elements - such as tickets, passes, maps, self-guided tours, directory and exclusive offers - into a unified package. Accessible via the Smartvisit app, it provides seamless access to a destination’s attractions, services, and experiences, all curated to offer convenience, flexibility, and value. With interactive maps, multimedia content, and live chat support, a Destination Experience Product transforms a visitor’s journey into an immersive and memorable adventure, while creating new revenue opportunities for destinations and operators.

OWN YOUR PRODUCT

Take charge of your product’s journey to the customer. Design a custom Destination Experience Package that seamlessly integrates tools to enhance and elevate your core offerings.

Attract More Visitors,
Boost Revenue, Elevate Experiences

Enhanced Visitor Experience

Provides seamless access to attractions, tickets, and maps in a single app.
Simplify trip planning for visitors.
Real-time geolocation notifications engage visitors with recommendations.
Multilingual functionality ensures accessibility for international travelers.
24/7 live chat support resolves visitor queries quickly.

Increased Revenue Opportunities

Monetize bundled offerings with higher-value Destination Experience Packages.
Drive pre-arrival purchases, boosting upfront sales.
Encourages upselling and cross-selling through location-based offers and promotions.
Extends visitor dwell time by introducing self-guided tours and add-on activities.

Actionable Data Insights

Track visitor behavior, including preferred attractions, visitation patterns, and purchase trends.
Provide data-driven insights for optimizing packages and promotional strategies.
Enhance understanding of customer demographics for targeted marketing campaigns.

Stronger Partner Engagement

Encourage collaboration with local attractions, hospitality providers, and retailers.
Provide a platform for smaller attractions to gain visibility and increased foot traffic.
Offer co-marketing opportunities through shared digital presence.

Eco-Friendly and Sustainable Tourism

Reduces reliance on paper tickets and guides, promoting sustainable practices.
Encourages dispersed tourism by directing visitors to less-crowded areas.

Simplified Implementation and Scalability

Easy integration with existing ticketing and booking systems.
Flexible design accommodates evolving destination offerings and new features.
Quick setup and Smartvisit support streamline onboarding for partners.

Community Connections

Highlight lesser-known attractions, shops, and dining options in your destination, driving traffic to businesses that might otherwise be overlooked.
Promote responsible tourism by encouraging visitors to explore diverse areas of the destination, reducing overcrowding in popular spots and distributing economic benefits more evenly.
Present the destination as a cohesive experience, aligning local businesses under a shared vision.

Technology

Location and time-based app notifications to customers to welcome visitors, promote places or events and other timely updates.
Jrnyz: Offer self-guided multimedia tours to promote exploration of your destination.
Simplify navigation with interactive maps
Create a hassle-free experience with instant bookings and redemption.
Centralised digital wallet where all tickets and passes are held.
Break language barriers with multilingual app functionality, ensuring accessibility for international visitors.